About the Author

fantauzzo 001Dr. James Fantauzzo, President of Creative Training Solutions, is one of America’s most dynamic Management Consultants and Human Resources experts. For the past twenty-five years he has provided professional services for the health care, manufacturing, and hospitality industries as well as academia. As a consultant, trainer, speaker, and author, Dr. Fantauzzo has helped companies overcome organizational performance concerns in the areas related to training and development, team building, employee relations, customer service, and leadership. Jim has received national recognition as a speaker and presenter of seminars and workshops as referenced by his testimonials. He has earned the reputation of helping companies solve their employee organizational concerns. He is also a member of the Christian Coaches Network and the National Speakers Association.

In addition to servicing various industries, he has taught at the undergraduate and post-graduate levels for several universities in the School of Business for many years. Dr. Fantauzzo continues to devote his time and energy in assisting organizations and their people to improve their leadership responsibilities.


I just wanted to express my sincere appreciation for the dedication that you have shown to the educational program here at Heritage Christian Home. Your sincerity and wisdom is felt immediately by the participants. You speak from the heart with passion and commitment and that is irreplaceable.

Marisa E. Geitner, Organizational Development

Heritage Christian Home